Analytics

Field-by-field reference for the Analytics group in the agent sidebar: how the published agent is used and how well it does. For step-by-step walkthroughs, see the Analytics & Logs section.

PageWhat it covers
AnalysisConversation Analysis: analysis types, runs, and their results.
FeedbackThumbs-up and thumbs-down feedback from users.
LogsConversation and function-tool logs for monitoring.