Docs/Help/Logs

Logs

Source and Filter Controls

Log Source SelectorSwitches log stream between draft agent and published agent sources.
Source Availability GuardSource options are enabled only when corresponding agent variant exists.
Log Level FilterFilters logs by severity level using predefined options.
Start Date Time FilterDefines lower bound of log retrieval range in UTC request payload.
End Date Time FilterDefines upper bound of log retrieval range in UTC request payload.
Apply Filter ActionExecutes log retrieval using selected source, level, and datetime range.

Display Modes and Feed

Table/Cards View ToggleLogs can be rendered as compact table rows or card-based feed.
Responsive Default ModeDefault mode adapts by screen size (table on larger screens, cards on smaller screens).
Timestamp FormattingLog timestamps are formatted for readable chronological inspection.
Service TaggingEach record surfaces originating service name for source attribution.
Message PreviewLong messages are truncated with tooltip/expand patterns for readability.
Severity Chip StylingSeverity is highlighted with level-specific color treatment.
Load More LogsContinuation token flow appends additional log records.
Empty Result StateShows explicit no-data messaging when current filter returns no logs.

Row and Card Actions

Conversation ActionOpens conversation detail when thread context is available in a log entry.
User ActionOpens user detail when user context is available in a log entry.
Context Detail ActionOpens structured context payload when metadata context exists in a log entry.
Conditional Action RenderingActions appear only when required data (thread/user/context) is present.

Context Dialogs and Navigation

User Detail DialogDisplays additional user information resolved from selected log context.
Context Detail DialogDisplays structured key-value context metadata from selected log record.
Conversation Route IntegrationConversation action navigates to conversation detail page with mapped agent/thread ids.
Dialog Agent MappingLog flow preserves dialog agent id while resolving CMS-level agent context for navigation and access checks.
Initial Time Window DefaultInitial retrieval window defaults to last 24 hours for operational monitoring.