Docs/Help/Instagram

Instagram

Setup Flow

Two-step OnboardingInstagram setup is presented as staged onboarding (account identification followed by setup confirmation).
Username-based IdentityInitial setup starts from Instagram account username as primary account reference.
Meta Setup Confirmation GateCreation flow requires explicit confirmation that Meta Developer prerequisites are completed.
Published-mode AwarenessSetup references dependency on Meta app publish state to enable production messaging behavior.

Integration Credentials

Protocol BaselineInstagram channel uses Meta Cloud protocol baseline in CMS integration flow.
Account ID FieldIntegration includes Account ID credential required by Meta-linked channel configuration.
App Secret FieldIntegration includes App Secret credential with protected visibility controls.
Access Token FieldIntegration includes Access Token credential for authenticated API communication.
Webhook Secret FieldWebhook verification secret is managed in the channel configuration form.

Session Behavior Controls

Ask User to End SessionInstagram channel supports inactivity prompt behavior for session closure.
Delay Before Ask MoreDelay parameter controls follow-up prompt timing when conversation becomes idle.
Delay Before End ConfirmationDelay parameter controls final end-session confirmation timing.

Account Management

Single Account Management CardExisting account is managed through one editable messenger card per configured integration.
Update Configuration ActionCredential and session settings updates are applied through explicit update action.
Delete Channel ActionExisting Instagram integration can be removed from the agent configuration.
Documentation Reference LinkInstagram management includes direct reference link to platform setup guide for operational context.