Home
Field-by-field reference for the Home group at the top of the agent sidebar. For a guided first setup, see Setup and Publish.
| Page | What it covers |
|---|---|
| Dashboard | Conversation, message, and action-usage statistics for a chosen period, with drill-down into the conversations behind each point. |
| Setup | A quick workspace with the agent card, recently added resources, and feature cards, next to a live chat for testing. |