§ Platform Features

Powerful
Features.

Discover all the advanced capabilities that make Qlar AI the complete solution for building and deploying intelligent AI agents

Build & Configure

Context-aware conversations
Natural, Personalized Chats
Ensure conversations flow naturally with real-time context awareness.
  • Define assistant personality, interaction style, and welcome message so users feel immediately understood and engaged
  • Set a fixed language or auto-detect and speak in the user's language for smooth, personalized chats
  • Enable the personalization feature to remember user identity, preferences, and ownership
  • Enable clickable suggested responses for users to select instead of typing
Setup in minutes
Brand-Ready Launch
Launch a chat assistant that matches your brand in minutes.
  • Set or generate assistant name, avatar, and logo
  • Customize colors and fonts to match your corporate identity or choose from pre-built templates

Knowledge & Resources

Accurate, trusted answers
Manage Agent's Knowledge
Supply your agent with your specialized information to ensure it delivers accurate, up-to-date answers and fosters trust.
  • Upload documents, paste website URLs, or link videos so the agent draws from your curated knowledge base
  • Restrict responses to your knowledge base so you can keep answers concise and accurate
  • Display citations inline or as footnotes, and link to the original source to let users verify information easily
  • Extract knowledge from text, tables, and images to acquire more detailed data and visual insights
Always up to date
Web Search & Live Data
Give your agent access to live web data so it can answer questions that go beyond your static knowledge base.
  • Enable web search to let the agent retrieve current information at query time
  • Use web scraping to pull structured content from specific pages on demand
  • Restrict search to a whitelist of trusted domains to keep results focused and reliable
  • Configure timeout and path controls to manage how deeply pages are crawled

Connect & Deploy

Multi-channel integration
Reach Users Anywhere
Expand your agent's reach by embedding it into all the channels your customers use.
  • Embed your agent on web and mobile sites for instant, on-page assistance with near-zero wait times
  • Access via WhatsApp so users can interact without installing a new app—making reminders and updates easier to catch
  • Connect to Instagram messaging to speed up replies and boost social media engagement
Seamless live support
Escalation & Human Handoff
When the AI cannot resolve an issue, automatically route the conversation to a human agent without losing context.
  • Define trigger conditions—such as sentiment, topic, or explicit user request—that initiate escalation
  • Assign supervisors or support queues to receive escalated conversations by topic or area
  • Monitor a live queue of escalated chats and claim or release conversations in real time
  • Receive webhook events on escalation start, assignment, and resolution for external workflow integration

Automate & Extend

Custom integrations
Use Your Own API
Connect your existing systems and services to automate workflows and deliver custom data in chat.
  • Import OpenAPI definitions or set up your own API endpoints
  • Configure actions such as HTTP method, parameters, authentication, and response handling—no coding required
  • Define how the call is handled, including call rules and response formatting, before it's shown to the user
Model Context Protocol
Connect to MCP Servers
Extend your agent with external tools and services using the Model Context Protocol standard.
  • Connect to any MCP-compatible server to give your agent new capabilities without building custom APIs
  • Enable or disable individual tools exposed by the MCP server to keep your agent focused
  • Configure supported authentication types—API key, OAuth, or no auth—per server connection
Ready-to-use apps
Use Built-in Plugins
The platform includes a set of built-in plugins—ready-made applications that eliminate the need to develop custom APIs.
  • Chat Form: collect structured data from users mid-conversation using configurable question fields and conditional logic
  • Dynamic Table: let users query your data tables in natural language and view results inline
  • Appointment Scheduling: allow users to book, reschedule, or cancel appointments directly in chat
  • Each plugin is configured through a simple UI—no coding required
Seamless agent handoffs
Collaborate with Other Agents
Enable your agents to work together by securely calling one another for specialized tasks and seamless handoffs.
  • Agents work together automatically to decide what to do and when for more effective task handling
  • Connect agents securely to protect data during inter-agent collaboration

Secure & Control

Secure permissions
Access Control
Decide who can communicate with your agent and which information they are permitted to access.
  • Set the agent as public to increase reach or as invite-only to ensure exclusivity and secure critical contacts
  • Create user groups (e.g., Finance, HR) so the agent knows what information can or cannot be shared with each team
  • Limit how often users can view source content to protect premium data and reduce overexposure
Manage AI expenses
Flexible Credit & Cost Control
Control token usage and model selection to keep your AI deployment cost-efficient at any scale.
  • Limit how much previous conversation the AI remembers to reduce token usage and save credits
  • Pick lightweight AI models to lower costs while still getting reliable results
  • Set maximum response lengths to avoid long, unnecessary replies that waste credits

Test & Monitor

Confident releases
Test Automation
Build and run automated conversation test suites to verify your agent behaves correctly before and after every change.
  • Organize tests into scenario categories—such as onboarding, FAQs, or edge cases—for clear coverage tracking
  • Write conversation scenarios with pass/fail criteria to assert exact or semantic response correctness
  • Run the full test suite on demand or on a schedule and track results over time
  • Safely switch AI models by running the test suite against both versions before committing
Actionable insights
Analytics & Logs
Understand how your agent is performing and where it can improve through built-in dashboards and detailed logs.
  • View dashboard metrics including message volume, session length, resolution rate, and escalation frequency
  • Analyze user feedback signals to identify topics where the agent frequently falls short
  • Browse monitoring logs with service-level filtering to diagnose integration and tool-call failures
  • Export conversation metrics and charts as PDF reports