§ Platform Features

Powerful
Features.

Discover all the advanced capabilities that make Qlar AI the complete solution for building and deploying intelligent AI agents

Build & Configure

Context-aware conversations
Natural, Personalized Chats
Ensure conversations flow naturally with real-time context awareness.
  • Define assistant personality, interaction style, and welcome message so users feel immediately understood and engaged
  • Set a fixed language or auto-detect and speak in the user's language for smooth, personalized chats
  • Enable the personalization feature to remember user identity, preferences, and ownership
  • Enable clickable suggested responses for users to select instead of typing
  • Let users tap interactive quick-reply widgets or simply speak with built-in voice dictation instead of typing
Setup in minutes
Brand-Ready Launch
Launch a chat assistant that matches your brand in minutes.
  • Set or generate assistant name, avatar, and logo
  • Customize colors and fonts to match your corporate identity or choose from pre-built templates
  • Fine-tune every UI color token individually or drop in custom CSS for full white-label control
  • Publish a public About page with a rich-text description, social media links, and tap-to-contact details (email, phone, WhatsApp) so visitors can learn more before they chat

Voice & Visual Experience

Voice-to-voice conversations
New
Turn Any Chat Into a Live Voice Call
Let users talk to your agent naturally, with the same knowledge, tools, and rules as text chat.
  • Enable immersive, sound-wave voice calls or a captioned transcript view—switch anytime, mid-conversation
  • Choose from multiple voice personas and tune voice-activity detection or push-to-talk to match how your users speak
  • Show clickable source citations and charts on screen while the agent speaks, without breaking the conversation
  • Embed a one-tap "Start Voice Call" button right in your welcome message
Charts, tables & more
Show, Not Just Tell
Let your agent present information visually, in text chat and voice calls alike.
  • Automatically route charts, tables, and structured content to a dedicated visual canvas
  • Force specific content types—like tables or formulas—onto the canvas instead of being read aloud
  • Works the same way whether the user is typing or on a live voice call

Knowledge & Resources

Accurate, trusted answers
Manage Agent's Knowledge
Supply your agent with your specialized information to ensure it delivers accurate, up-to-date answers and fosters trust.
  • Upload documents, paste website URLs, or link videos so the agent draws from your curated knowledge base
  • Restrict responses to your knowledge base so you can keep answers concise and accurate
  • Display citations inline or as footnotes, and link to the original source to let users verify information easily
  • Extract knowledge from text, tables, and images to acquire more detailed data and visual insights
  • Pick from multiple ingestion strategies—semantic, skimming, regulatory, fact-sheet, or adaptive—plus an AI reranking stage to sharpen retrieval accuracy
Always up to date
Web Search & Live Data
Give your agent access to live web data so it can answer questions that go beyond your static knowledge base.
  • Enable web search to let the agent retrieve current information at query time
  • Use web scraping to pull structured content from specific pages on demand
  • Restrict search to a whitelist of trusted domains to keep results focused and reliable
  • Configure timeout and path controls to manage how deeply pages are crawled

Connect & Deploy

Multi-channel integration
Reach Users Anywhere
Expand your agent's reach by embedding it into all the channels your customers use.
  • Embed your agent on web and mobile sites for instant, on-page assistance with near-zero wait times
  • Access via WhatsApp through an official provider (Meta Cloud, Coster, or Qontak), or connect a number instantly by scanning a QR code
  • Connect to Instagram messaging to speed up replies and boost social media engagement
Seamless live support
Escalation & Human Handoff
When the AI cannot resolve an issue, automatically route the conversation to a human agent without losing context.
  • Define trigger conditions—such as sentiment, topic, or explicit user request—that initiate escalation
  • Assign supervisors or support queues to receive escalated conversations by topic or area
  • Monitor a live queue of escalated chats and claim or release conversations in real time
  • Receive webhook events on escalation start, assignment, and resolution for external workflow integration

Automate & Extend

Custom integrations
Use Your Own API
Connect your existing systems and services to automate workflows and deliver custom data in chat.
  • Import OpenAPI definitions or set up your own API endpoints
  • Configure actions such as HTTP method, parameters, authentication, and response handling—no coding required
  • Define how the call is handled, including call rules and response formatting, before it's shown to the user
Model Context Protocol
Connect to MCP Servers
Extend your agent with external tools and services using the Model Context Protocol standard.
  • Connect to any MCP-compatible server to give your agent new capabilities without building custom APIs
  • Enable or disable individual tools exposed by the MCP server to keep your agent focused
  • Configure supported authentication types—API key, OAuth, or no auth—per server connection
Ready-to-use apps
Use Built-in Plugins
The platform includes a set of built-in plugins—ready-made applications that eliminate the need to develop custom APIs.
  • Chat Form: collect structured data from users mid-conversation using configurable question fields and conditional logic
  • Dynamic Table: let users query your data tables in natural language, with AI-assisted table creation and CSV/Excel import-export
  • SQL Database Reader: connect a live SQL Server, MySQL, or PostgreSQL database and let the agent answer questions in natural language, safely scoped with row-level security
  • Public Documents & Reminders: tap into a shared knowledge marketplace or schedule recurring reminders and appointments directly in chat
  • Each plugin is configured through a simple UI—no coding required
Seamless agent handoffs
Collaborate with Other Agents
Enable your agents to work together by securely calling one another for specialized tasks and seamless handoffs.
  • Agents work together automatically to decide what to do and when for more effective task handling
  • Connect agents securely to protect data during inter-agent collaboration
  • Each collaborator keeps its own ongoing thread, so context carries across multiple delegated calls—even during live voice conversations

AI Models & Cost Control

Multi-provider & BYO
New
Pick the Right AI Model—or Bring Your Own
Match the right model to the right task, on your terms.
  • Choose from OpenAI, Azure OpenAI, Azure AI, or DeepSeek, with org-wide defaults per feature—conversation, summarization, training, and more
  • Bring your own custom model and API key for full control over cost and provider choice—usage isn't credit-metered
  • Set a hard response-length ceiling so replies never run longer, or cost more, than you allow
  • Override the model choice per agent, or inherit your organization's default
Manage AI expenses
Flexible Credit & Cost Control
Control token usage and model selection to keep your AI deployment cost-efficient at any scale.
  • Limit how much previous conversation the AI remembers to reduce token usage and save credits
  • Pick lightweight AI models to lower costs while still getting reliable results
  • Set maximum response lengths to avoid long, unnecessary replies that waste credits

Team, Billing & Access

Secure permissions
Access Control
Decide who can communicate with your agent and which information they are permitted to access.
  • Set the agent as public to increase reach or as invite-only to ensure exclusivity and secure critical contacts
  • Create user groups (e.g., Finance, HR) so the agent knows what information can or cannot be shared with each team
  • Limit how often users can view source content to protect premium data and reduce overexposure
Multi-org, roles & audit
Run Multiple Organizations, One Team at a Time
Give every teammate the right level of access, and keep a full record of who changed what.
  • Create or join multiple organizations, each with its own agents, members, and shared credit pool
  • Assign roles—Owner, Admin, Builder, Member, or Billing—so permissions match responsibility
  • Invite members by email, grant specific agents as contributors, and transfer agents between organizations safely
  • Track a full audit trail of every configuration change, down to the old and new value
Subscriptions & budget groups
Scale Spending With Confidence
From a first top-up to enterprise-wide budget controls, keep spend predictable at every stage.
  • Top up credits as you go, or subscribe to Starter, Pro, or Enterprise plans with automatic bonus credits
  • Set an auto top-up threshold and a monthly spending limit so you never run out—or overspend
  • Create budget groups to cap how much credit each team or agent can draw from the shared pool
  • See exactly what each conversation cost, and export usage reports by agent, team, or time period

Test & Monitor

Confident releases
Test Automation
Build and run automated conversation test suites to verify your agent behaves correctly before and after every change.
  • Organize tests into scenario categories—such as onboarding, FAQs, or edge cases—for clear coverage tracking
  • Write conversation scenarios with pass/fail criteria to assert exact or semantic response correctness
  • Run the full test suite on demand or on a schedule and track results over time
  • Safely switch AI models by running the test suite against both versions before committing
Actionable insights
Analytics & Logs
Understand how your agent is performing and where it can improve through built-in dashboards and detailed logs.
  • View dashboard metrics including message volume, session length, resolution rate, and escalation frequency
  • Analyze user feedback signals to identify topics where the agent frequently falls short
  • Browse monitoring logs with service-level filtering to diagnose integration and tool-call failures
  • Set up alert rules on error rate, response time, or token usage, and get notified the moment something needs attention
  • Export conversation metrics and charts as PDF reports
AI-powered insight at scale
New
Let AI Analyze Every Conversation
Go beyond dashboards—run AI evaluations across your entire conversation history to find what's really happening.
  • Run built-in analyses like complaint detection, sentiment, resolution score, and a 21-category risk assessment—or build your own
  • Analyze a full date range or a smart sample, and get aggregate charts plus AI-written insights automatically
  • Drill down from any chart straight into the conversations behind it, down to a single flagged message