Imagine if every offer, every ticket, and every installation started with the right answer.Make it real.

Telecom runs on rules: price plans, discount authority, equipment policies, installation standards, and service levels, all changing with every campaign. Qlar brings solutions that understand your products, policies, network, and subscribers, so sales teams quote with confidence, care teams resolve faster, technicians get it right on site, and leaders see the business as it moves.

What Qlar can do for youWatch the demo
Sales & Commercial Policy AssistantSubscriber Care AssistantField Technician AssistantSubscriber & Revenue Intelligence

Sales & Commercial Policy Assistant

“Imagine every salesperson knowing what they can offer before the customer asks.”

The reality today

What gets in the way

01

Every deal raises a policy question

Can I waive the installation fee? Is the modem free or on loan? Sales waits for a manager, or quotes something it shouldn't.

02

Who may see what is hard to control

Price floors and approval limits belong to managers, yet the same documents end up shared with everyone, or with no one.

03

Care queues fill with the same questions

Billing, plan changes, outages, installation dates. Subscribers want an answer now, on WhatsApp, not after the hold music.

04

Field visits stall on missing know-how

Technicians need the right configuration or troubleshooting step on site, and every repeat visit costs time and trust.

See it at work

One free modem.
Two levels of access.

Olivia, a sales manager at a business internet provider, uploads a customer's offer and asks Ava whether it fits policy. Ava reads the image, checks the SOPs, and flags what needs approval. Once IT grants her manager access, the same chat finds a deal that works.

Ava · Chat · 2:44

  • 01Reads the offer straight from an image
  • 02Checks each term against your SOPs
  • 03Answers follow each person's access
  • 04Drafts the customer reply, keeping internal limits out

In this story

Sales & Commercial Policy Assistant

Olivia and Marcus are AI-generated actors and the emails are mock-ups. Ava's answers, the image reading and the access change are real, recorded in Qlar.

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Solutions

What Qlar can do for you

Four Telecommunications solutions, each shaped around how the work actually happens.

Sales & Commercial Policy Assistant

“Imagine every salesperson knowing what they can offer before the customer asks.”

Checks offers, quotes, and customer requests against your pricing rules, discount authority, and equipment policies, reading them straight from an image or a document. Answers follow each person's access, and customer replies are drafted with internal limits left out.

What it does

  • Offers and quotes read from an image or a document
  • Each term checked against your commercial SOPs
  • Answers that follow each person's role and access
  • Customer replies drafted without internal limits

What changes when it works

  • Offer checks in seconds instead of waiting for a manager
  • Fewer off-policy quotes reaching customers
  • Approval limits seen only by the people who hold them
  • Sales time spent on customers, not on searching

Subscriber Care Assistant

“Imagine every subscriber getting an answer without waiting on hold.”

Serves subscribers on WhatsApp and the web: plans, billing, installation schedules, and service issues, answered from your products and procedures, and handed over to your care team, with context, when a case needs a person.

What it does

  • Plan, billing, and promotion questions answered from your sources
  • Order, installation, and ticket status checked in your systems
  • Guided troubleshooting for common service issues
  • Handoff to care agents with the full conversation

What changes when it works

  • Subscriber inquiries served 24/7
  • Faster first response on every channel
  • More issues resolved without a call
  • Agents focused on the cases that need judgment

Field Technician Assistant

“Imagine every installation done right on the first visit.”

Gives installation and maintenance technicians instant answers from your installation standards, equipment guides, and troubleshooting procedures, on their phone, on site. A photo of the device or the error screen is enough to start.

What it does

  • Installation standards and equipment guides on any phone
  • Troubleshooting steps grounded in your procedures
  • Photos of devices and error screens read on the spot
  • Escalation to the right team when the fix is beyond the site

What changes when it works

  • Answers on site instead of a call to the office
  • Fewer repeat visits caused by missing information
  • Consistent work across teams, contractors, and regions
  • Faster onboarding for new technicians

Subscriber & Revenue Intelligence

“Imagine if you could ask your network and your subscribers anything.”

Lets leaders ask about subscribers, revenue, churn, installations, and tickets by area, product, or period in plain language, and get charts, maps, and tables from your own data in moments.

What it does

  • Plain-language questions over subscriber, billing, and ticket data
  • Charts and maps by area, product, or segment
  • Comparisons across periods, campaigns, and regions
  • Transparent reasoning behind every number

What changes when it works

  • Answers in minutes instead of waiting for reports
  • Fewer ad-hoc report requests
  • One shared view of the business
  • Issues spotted while there is still time to act
Delivery outcomes

Outcomes you can measure
from day one

We focus on outcomes Qlar directly delivers: faster responses, more questions resolved, consistent answers, more time for your people. Business results such as revenue depend on many things beyond Qlar; delivery outcomes are what we can measure together, from the start.

Seconds

To check an offer against your commercial policy

By role

Every answer stays within the person's own access

24/7

Subscriber questions answered on WhatsApp and the web

Minutes

From a leader's question to subscribers, revenue, or tickets by area

For your technology team

Underneath, one platform your IT team can trust.

Every solution runs on the Qlar platform: secure, governable, integrable with the systems you already run, and ready for your environment.

See how it worksSecurity & Governance
Other industries:HealthcareFinancial ServicesManufacturingLogisticsRetail

Imagine if every offer, every ticket, and every installation started with the right answer.
Make it real.

Try QlarTalk to us