Knowledge

Field-by-field reference for the Knowledge group in the agent sidebar: the content the agent answers from. For step-by-step walkthroughs, see Teach Your Agent and, for tuning, Fine-Tune Answer Quality.

PageWhat it covers
RetrievalWhether answers use the knowledge base, how many references are fetched, reranking, and the training model.
DocumentsUploading and managing document sources.
VideosUploading or linking video sources and their transcription.
WebsitesCollecting content from web pages, with crawl limits.
ChunksSearching, filtering, and adding the individual knowledge chunks the agent retrieves.
CitationsAuthors and how sources are cited in answers.