Payment Method
Open in CMSWhere you manage the cards and billing details used for payments depends on the active payment gateway. With DOKU it is the Payment Method tab of My Credit; with Polar it is the provider's billing portal.
Payment Method Tab (DOKU)
| Payment Cards | Heading with a chip showing how many cards are saved. |
| Add Card | Opens Add Payment Card. Shown while you can still add cards. |
| Card | Card brand, masked number, and the date it was Added. |
| Default | Chip on the card used by default for payments. |
| Set as default (star icon) | Makes the card the default. Shown on cards that are not the default. |
| Delete (trash icon) | Removes the saved card. |
| Not linked | Chip on a card that is no longer linked with the payment gateway. Deleting it is recommended. |
| Card Limit | When the maximum number of cards is reached, a note asks you to delete one before adding another. |
Add Payment Card
| Verification Notice | Adding a card runs a temporary verification transaction (about USD 1, or the USD equivalent of IDR 10,000) with 3D Secure; it is cancelled immediately. On the payment page, choose Use Another Card. |
| Continue to Payment Page | Takes you to the secure payment page to add the card. |
Billing Portal (Polar)
| Manage Payment Methods | Card at the top of the Transaction tab. Cards and billing settings are managed in the provider's secure customer portal. |
| Open Billing Portal | Opens the customer portal. |
| Update payment method | Link shown on the Overview tab after a failed subscription payment. Opens the same portal. |
Related guide: Payment Methods & Auto Top-Up