My Credit is the billing home for your credit balance, subscription, payments, and usage. Open it from the account menu. This page covers its first tab, Overview .
Open My Credit
Tabs
Overview Total balance, subscription status, auto top-up settings, and subscription plans. Described on this page. Payment Method Saved payment cards. Hidden when the Polar payment gateway is active. See Payment Method . Transaction Purchase and payment history. See Transaction . Billing Credit usage charts per organization and agent. See Billing (Credit Usage) .
Total Balance
Total Balance Your current credit balance. View active credits Opens the Active Credits list. Purchase Credits Opens Calculate your credits . See Purchase Credits .
Active Credits
Credit Allocated Credits originally added in the batch. Added Date Date the batch was added. Remaining Balance Credits still available from the batch. Credit Type Free or Paid .Expiry Date Date the batch expires.
Subscription Status
Shown when the Polar payment gateway is active and your account may make purchases.
Free Plan Shown when you have no subscription, with Explore Plans to scroll to the plans. Plan Name and Status The current plan with a status chip: Active , Canceling , or Payment Failed . Credits per Cycle Credits the plan adds each billing cycle. Renewal When the plan renews. Not shown for Enterprise plans or while canceling or after a failed payment. Payment failed Shown after a failed payment, with an Update payment method link to the payment portal. Subscription is ending Shown while canceling, with the end date. Changing to Shown when a plan switch is scheduled for the next renewal. Manage Subscription Scrolls to Subscription Plans . Enterprise plans show Contact Us instead.
Further Sections
Related guide: How Credits Work