Model & Context

The Model & Context page contains settings that influence which AI model the agent uses for conversation and how much conversation history it "remembers."

Navigate to Conversation β†’ Model & Context in the left sidebar.


Model Capability

Conversation AI Model

The primary AI model used for all user-facing conversation. This model handles every message the user sends and generates the visible response.

Choose based on the trade-off between response quality, speed, and cost:

ConsiderationGuidance
High accuracy requiredUse the most capable model available
High volume / cost-sensitiveUse a smaller, faster model
Mixed needsEnable User to Change AI Model below

Enable User to Change AI Model

Allows end users to switch between different AI models during their conversation. When enabled, a model picker appears in the chat interface.

Allowed Conversation AI Models

Visible only when Enable User to Change AI Model is on. Select which models users are allowed to choose from. Users cannot pick a model outside this list.

The first model in the list becomes the default β€” it is the model the agent uses at the start of every conversation before the user makes a selection.

Enforce Thinking

When enabled, the AI is required to reason through its approach before generating the final response. This improves the quality of answers to complex or multi-step questions.

Use this for agents dealing with analysis, troubleshooting, or any task requiring careful reasoning.

Trade-off: Thinking adds latency. Responses take slightly longer to appear.


Context Window

These settings control how much of the conversation history the agent "remembers" when composing each response.

Summarize Previous Answer

When enabled, the agent summarizes its own previous responses before including them in the context window. This reduces the number of tokens used to represent prior turns, allowing longer conversations to fit within the model's context limit.

Use this for agents that handle extended multi-turn conversations.

Trade-off: Summaries may lose fine-grained detail from earlier answers. If precision in referencing past responses is important, keep this off.

Keep Function Tools Answer

When enabled, the output of any external tools or function calls (e.g., API responses, database query results) is retained in the conversation context for follow-up turns.

Use this when users are likely to ask follow-up questions about data retrieved by a tool (e.g., "Can you sort that by date?" after a database query).

User Messages to Carry Over

The number of recent user messages to include in the context window when starting a new conversation segment or after thread separation.

ValueBehaviour
0No history is carried into the new segment
10 (default)The last 10 user messages and their responses are included
Higher valuesMore continuity but higher token usage

Set this based on how much conversational continuity matters for your agent and how long typical conversations are.


Saving Changes

Click Save after adjusting any setting. Publish your agent to propagate the changes to end users.


  • Profile β€” the agent's default timezone now lives here
  • Behavior β€” mission and personality
  • Chat β€” language, formatting, and other text-conversation settings