My Credit
Open in CMSField-by-field reference for the My Credit screen, opened from the account menu. Pages follow the screen's tabs in order: Overview (with Purchase Credits, Auto Topup, and Subscription Plans), Payment Method, Transaction, and Billing. For step-by-step walkthroughs, see the Billing & Credits section.
| Page | What it covers |
|---|---|
| Overview | The Overview tab: total balance, active credits, and subscription status. |
| Purchase Credits | The dialog for buying a one-time credit top-up. |
| Auto Topup & Spending Limit | Automatic top-ups when the balance runs low, and the monthly spending limit (DOKU gateway only). |
| Subscription Plans | Choosing, switching, or canceling a subscription plan. |
| Payment Method | The Payment Method tab: saved cards, or the provider's billing portal. |
| Transaction | The Transaction tab: every purchase and payment with its status. |
| Billing (Credit Usage) | The Billing tab: credit usage over time by organization, agent, and category. |
| Conversation Credit Details | Credit usage of a single conversation, opened from the Billing tab. |