AI Models
Open in CMSThe AI Models page decides which models your organization's agents can use, where those models come from, and which model powers each platform feature by default.
Open the Organization page → Configure on your organization → AI Models tile. The tile is shown only to Owners and Admins.
Three tabs
| Tab | What you do there |
|---|---|
| Models | Every model the organization can use, grouped by source, each with an on/off switch. A model switched off is hidden from every agent. |
| Sources | Connect your own sources: Gateways and API keys. Shown only where Qlar has allowed at least one of them for your organization. |
| Defaults | Choose the model that powers each feature — Conversation, Summarization, Personalization, Reranker, KB Training and Conversation Analysis. Leave one unset to use the Qlar default. |
Where models come from
| Source | What it is | Qlar credits | Set it up |
|---|---|---|---|
| Qlar | Built-in models, ready to use. | Yes | Nothing to set up. |
| API key | A model on your own OpenAI, Azure OpenAI, Azure AI Inference or DeepSeek account, reached with your key. | None for the model | Bring Your Own Key |
| Gateway | Your own Claude Code or Codex (ChatGPT) account — subscription or API key — running on a computer you control. | None for the model | Connect a Gateway |
API keys and gateways are turned on per organization by Qlar. If you'd like to use them, ask Qlar support. Tools an answer uses — web search, knowledge base, plugins — are billed in credits whatever the model's source.
Which to choose? Start with Qlar models. Add an API key when you already have a provider contract or need a specific model. Connect a gateway when you want agents to use a Claude or ChatGPT plan you already pay for, and a computer of yours can stay on; a gateway runs 2 requests at a time, so it suits internal teams and pilots.
Who can do what
| Role | AI Models |
|---|---|
| Owner / Admin | Open the page, switch models on or off, add keys, connect gateways, and set defaults. |
| Builder | Can't open the page, but picks from the organization's models when configuring an agent. |
| Others | No access. |